This scheme relates to industrial action from 25 November to 4 December 2019.
What we are doing to help
Thank you for your cooperation throughout the recent and ongoing industrial action.
The University made a commitment to inform students as quickly as possible about the route to report the impact this had on their studies. This is now open.
Industrial action was taken by the members of the University and College Union (UCU) for a period of eight days, between 25 November and 4 December 2019 (inclusive).
Some staff are now undertaking action short of a strike (ASOS), but it is hoped that this will not affect students as it means that staff work to contract, and the provision of teaching is a contractual term.
There is the potential that further strikes may take place, and we will keep you informed of developments.
The University has decided to launch an ex gratia scheme to provide payments in respect of any distress and inconvenience that you might have felt during the November and December industrial action.
The Scheme is designed so that you can tell us if, and at what level, you feel you experienced any distress and inconvenience.
While very few of the 60 universities that experienced industrial action have launched ex gratia schemes, the University of Sussex believes this is important to offer its students.
The University has considered guidance from the Office of the Independent Adjudicator for Higher Education (OIA), the independent body set up to review student complaints, on the appropriate levels of payments for distress and inconvenience.
The OIA Guidance suggests that up to £500 is appropriate for up to six months’ distress and inconvenience.
The University therefore considers that a range of ex gratia payments from £40 (for minor distress and inconvenience) to £100 (for significant distress and inconvenience) is appropriate for the eight days of strike action.
The process is designed to be easy to use and will allow us to respond to your complaint as quickly as possible.
How to submit an application relating to November/December 2019 industrial action
Students can submit an application from today to apply for an ex gratia payment under the scheme.
This scheme will close for new applications on 21 February 2020.
Other appeals and complaints
This scheme should not be used if you wish to appeal a mark or assessment result.
For this, read about our process for academic appeals. You have 21 calendar days from the publication of your results to submit an academic appeal.
You can also raise concerns and complaints about anything else you feel has gone wrong by reading our complaints procedure.