If you’re staying on campus

What you should know about Coronavirus measures if you’re a Sussex student living on campus.


Stay indoors if you’re staying on campus

The government made it clear that all citizens living in the UK should continue to stay alert and limit contact with others. Staying at home is the easiest way to do this. It is important you follow the government rules.

Make sure that, if you are outside your residence, you remain at least two metres away from someone else. If you are intending to use public transport you must wear a face covering whilst travelling.

Students living in campus accommodation

A major priority for us is making sure students living on campus can receive all the services and support they need.

The Security team are available 24/7, and are actively patrolling to keep campus safe. You can contact them at 01273 67 8234, or 01273 87 3333 in case of an emergency. More information is available on the Security team webpages.

Letting us know you’re staying on campus

If you are staying on campus, complete this short survey so we can make sure you have the latest information about what is happening on campus and how we will be supporting you.

Leaving campus to go home

In general, leaving your home – the place you live – to stay at another home is not allowed.

However, the UK government has changed advice for students living on campus: "If a student is moving permanently to live back at their family home, this is permitted (1.10)".

This now means that should you wish to move back to your permanent home address you may do so. Below is some important information you should read if you wish to permanently move back to your family home:

  • If you do want to permanently return to your family home you must adhere to social distancing measures at all times when moving out.
  • If you decide to permanently return to your family home, you will pay accommodation fees up to the day you leave campus.
  • You will be due a refund of any accommodation fees for the days after you have left campus – please note that the collection of any outstanding accommodation fees and any credit you are due may take up to six weeks to be processed.
  • If you are leaving campus you must remove all of your belongings from your room and from communal areas too i.e. your kitchen.
  • You will need to complete this accomodation termination form and send it to: housing@sussex.ac.uk.
  • When you leave please hand your keys to your building’s porter and ensure you have completed and sent the accommodation termination form.
  • If you are an international student and wish to return home you must check your home country’s advice for returning civilians. You should also check the Foreign and Commonwealth Office’s advice for travellers.

If you are considering returning to your home country, seek advice from your country’s embassy or consulate in the UK. You should not travel if you have symptoms of Covid-19 yourself, or if you are self-isolating for 14 days because someone else in your household or shared accommodation has had Covid-19 symptoms. Symptoms include a high temperature or a new, continuous cough.

Paying rent on campus

Normal rental charges apply if you remain on campus. We will continue to support you with essential services during this time.

We understand this will be a very difficult time for you to have to live on campus under these measures and we are here to support you. Keep checking the Student Hub, as we will be providing more information to help you through this time.

If you’ve already left campus

If you have questions on paying rent, retrieving your belongings or returning keys, visit the accommodation page.

What to do if you feel unwell

While the new government guidance is for everyone to stay indoors, if you are feeling unwell and showing the symptoms of Coronavirus it is essential you do not leave your residence at any time. You need to do this for at least seven days, until your symptoms are over.

The symptoms of Coronavirus are a high temperature (fever), or a new, continuous cough. Read about symptoms on the NHS website.

Important: If you have symptoms, you must let us know. Email HealthSafety@sussex.ac.uk immediately and include a telephone number if you have one.

We will arrange for you to have access to food and provide advice but you must not leave your accommodation.

We will also undertake regular welfare check-ins by our student support services, who will be in touch with you directly.

What to do if someone in your residence is unwell

We will provide advice to other students living in the same residence as someone who is feeling unwell with suspected Coronavirus symptoms. This will in some cases require those students to also fully self-isolate for 14 days.

If you think this relates to you and you’ve not heard from us yet, email us as soon as possible at HealthSafety@sussex.ac.uk.

We will arrange for you to have access to food and provide advice, but you must not leave your accommodation.

Residential services

Our residential team is available as usual, with four 24/7 receptions available at York House, East Slope, Stanmer Court and Kings Road. You can still stop by to collect your post, however, to help us maintain social distancing, please submit maintenance requests and general enquiries by email where possible. See full contact details and information on our residences page.

Our residential cleaning and maintenance staff are working in all occupied residences; however, our engineers are currently only responding to critical repairs and maintenance. If you have an urgent maintenance request, contact your porter or reception.

Currently ensuite rooms are not being cleaned due to social distancing requirements. Communal areas and shared bathrooms in flats are being cleaned. We do recognise that some rooms may have been missed until all rooms were checked for occupancy and this has now been addressed.

All launderettes on campus are open during normal hours. Make sure you follow any instruction signs – we may ask you to support us in maintaining social distancing by limiting the number of people in the launderette at one time. More information is available on our launderette page.

For more information, including advice on returning keys and collecting your belongings, consult our residential FAQs.

Supporting your wellbeing while living on campus

See information and guidance on physical and mental wellbeing resources.

Looking after your mental health in self-isolation

It is important to take care of mental as well as physical health and seek support if needed. There are sources of support and information that can help, such as Every Mind Matters.

See the range of support available to students on campus.

Health services

Our on-campus health services are still operating.

Health Centre GP Practice

The Health Centre on campus is still open, but instead of the walk-in clinics, it is running telephone consultation clinics with either a doctor or a nurse. Call 01273 249049.

Depending on the centre’s assessment, you may be offered a face-to-face consultation so that treatment and advice can be given and prescriptions ordered.

Students with symptoms of Covid-19 (fever, cough, shortness of breath) should work through the questions on the NHS 111 website and carry out any further instructions given.

Find out more on the Health Centre website.

Dentist

The dentist on campus is still open. Call 01273 605555 for advice or an emergency appointment.

Pharmacy

The University Pharmacy is currently closed – alternative services are available.

The nearest pharmacy to the campus is the Coldean Pharmacy, just off Coldean Lane in Beaty Avenue. You can see information about emergency prescriptions and accessing pharmacy services on public holidays and out of hours services and pharmacies close to the University.

If you normally collect your prescriptions from the University pharmacy, you will be able to collect them from an alternative service. Students who are registered with the online prescription service at the University Health Centre and wish to change their current registered pharmacy and will need to change their destination pharmacy.

Some pharmacies in Brighton also offer a delivery service for prescriptions. Below are links to pharmacies that can offer free prescription delivery services:

The Library

We will continue to offer a remote Library service. You should use Library Chat to keep in touch and to ask us any questions you may have. This will be staffed 9am to 5pm Monday to Friday.

You can also email questions to library@sussex.ac.uk or see the Library's common questions.

The Library will continue to offer 1-2-1 support, delivered remotely. Students can book a time using this online form. Support, including online tutorials, is also available on Skills Hub.

Catering and the Co-op

Sussexfood is offering a hot food take-away service to students who are self-isolating on campus. One meat dish and one vegetarian dish will be offered each day, Monday to Sunday. The University will subsidise the price, so the cost is limited to £2.80. Social distancing guidelines will be strictly observed during the preparation of the food and collection of the meal in Eat Central, Bramber House. In order to assist with this, we only accept card payments (no cash).

How it works:

  • view the menu for the week – Menu from 14 July - 3 August [PPTX 218.50KB]
  • place your order by calling 07970 912788 between 9am and 11.30am
  • you will be given a slot to collect your take-away food at Eat Central between 12.00 pm and 2.00 pm that day
  • disposable cutlery and containers will be provided for the meals so there’s no need to return anything.

The Falmer Bar food menu is available for delivery to your door - just search 'Falmer Bar' on Just Eat.

The Students' Union deli is also now running a click and collect service:

The Co-op remains open, but it is closing at 8pm.

Sussexsport

Sussexsport has closed the Sport Centre and Falmer Sports Complex to protect everyone's welfare, but we are moving lots of content online, including live classes for members.

See Sussexsport information for users and members. This page is evolving according to common themes and queries they are receiving.

They are monitoring emails closely and Sussexsport can still be contacted Monday-Friday during office hours by emailing sussexsport@sussex.ac.uk.

The Meeting House

The Meeting House on campus is currently shut.

However, you can watch regular mindfulness videos from our Chaplain, Chris McDermott.

Travel to and from campus

People are advised against all non-essential travel on public transport.

As the continually changing situation evolves, the bus company will provide updates to customers on the buses.co.uk website and email updates.

If a change in circumstances means you want to freeze your travel or apply for a refund, contact the bus company’s customer services team.

Trains

Trains between Brighton and Falmer are affected by recent events. To find out more visit Southern’s website.

Parking

People who have to travel to campus to deliver essentials services can travel to campus by car. Visit the travel pages for further updates.

Contacting your School Office

Rather than visit in person, you should email your School Office with enquiries about your course. We are working hard to continue your teaching and learning and it’s important you continue to contact us.

See a list of School email addresses.

Support

The Student Life Centre, International Student Support, Student Support Unit and the Careers and Employability Centre are currently providing online services.

Find out how to contact these services at this time.

If you are experiencing unforeseen financial difficulties or expenses, you may be eligible to receive support from the University’s hardship fund. Further information can be found here.

If you're having difficulties or delays getting your money you could receive an interest-free Welfare Loan from the University to help you out. Further information can be found here.

You can also contact the Student Funding Team about any problems or concerns relating to your finances during your studies. They can provide information on funding sources, expert financial advice and practical support.