Find out where and when you can collect the keys to your new accommodation.
Booking a timeslot to collect your keys
If you are travelling to campus by car on arrival weekend, you will need to book a time slot to collect your key. Time slots can be booked through the accommodation portal using your online accommodation account.
If you are travelling by public transport, you won’t need to book a time slot.
Important: Check for emails ahead of time for more information on travelling to campus during Arrivals Weekend.
Collecting keys during Arrivals Weekend
You can collect keys for your accommodation from the Hastings building between 8am and 6pm on Arrivals Weekend (Friday 18 to Sunday 20 September 2026). This applies for all on-campus residencies except for Stanmer Court, in which case you can collect directly from Stanmer Court reception. You can find a map of campus here.
Make sure you bring photographic ID to collect your key, such as a passport or drivers licence.
To allow queues to move quickly, family members and other guests should wait outside the building while you collect your keys.
Football match – Saturday 19 September
Important: There will be a football match at the American Express Stadium opposite the university campus, kicking off at 3pm. This will cause significant delays around the area before, during and after the game. If you’ve booked to move in on Saturday, please allow extra travel time and plan your journey accordingly.
To reduce congestion, arrival timeslots will not be available during the hour before kick-off or the hour after the match finishes.
Collecting keys out of hours
If you’re arriving outside of the 8am to 6pm timeslot over Arrivals Weekend you can collect your keys directly from the following (instead of the Hastings building):
- East Slope: East Slope Bodiam reception
- West Slope: West Slope Saxby House reception
- Stanmer Court: Stanmer Court reception
- All other residences: Bramber House 24/7 reception.
Collecting keys after Arrivals Weekend
See details below on how to collect your keys if you’re arriving after Arrivals Weekend:
- Northfield
Go to Northfield’s reception, 8:30am-5pm, to get your keys.
Outside of these hours, you can collect your keys from 24-hour reception in Bramber House.
Maps
View a map of Northfield [PDF 332KB].
You can also download the full campus map.
- Lewes Court
Go to Lewes Court’s reception, 8am-5pm, to get your keys.
Outside of these hours, you can collect your keys from 24-hour reception in Bramber House.
Maps
View a map of Lewes Court [PDF 321KB].
You can also download the full campus map.
- Stanmer Court
Go to Stanmer Court’s 24-hour reception to get your keys.
When you arrive, press “P” on the gate near the bus stop and the porter will open the gate for you.
Maps
View a map of Stanmer Court [PDF 304KB].
You can also download the full campus map.
- Brighthelm, Swanborough
Go to Swanborough reception, 8:30am-5pm, to collect your keys. Outside of these hours, you can collect your keys from the 24-hour reception in Bramber House.
Maps
View a:
You can also download the full campus map.
- Norwich House
Go to Swanborough reception, 8:30am-5pm, to collect your keys.
Outside of these hours, you can collect your keys from the 24-hour reception in Bramber House.
Maps
Download a map of Norwich House [PDF 284KB].
You can also download the full campus map.
- East Slope Residences (Camber, Bodiam, Lullington, Amberley)
Go to East Slope Residence’s 24-hour reception to collect your keys.
Maps
Download a map of East Slope Residences [PDF 791KB].
You can also download the full campus map.
- West Slope Residences (Saxby, Newick, Graffham)
Go to West Slope Residence’s 24-hour reception to collect your keys.
Maps
You can also download the full campus map.