How to get your student ID card

Find out where and when to collect your student ID card if you have not received it in the post.

Where to collect your student ID card

If you haven’t been sent your student ID card in the post, you can collect it after you have completed registration.

Your Welcome events calendar will tell you where and when to collect your student ID card. You can also see your Welcome events calendar in the SussexMobile App.

When you should collect your student ID card

You should collect your student ID card at the time specified in your Welcome events calendar. This is because our staff will be able to help you quicker, making the process smoother for you.

What to bring

You should bring:

  • your username
  • your password
  • some photo ID (such as a passport or driving licence).

If you have arrived in the UK on a Tier 4 student visa, you must also bring the following original documents when you pick up your student ID card:

  • your passport
  • your visa, leave stamps or immigration status document
  • your biometric residence permit (if you chose to have it delivered to a post office).

If you need to collect your biometric residence permit or visa from the University of Sussex, you can collect it at registration.

Getting a replacement student ID card

To get a replacement card you must go to the Print Unit.

If you decide you want a different picture on your student ID card, a reprint costs £10.

Lost, stolen or damaged cards

If you lose your card, or think it has been stolen, you should email library.membership@sussex.ac.uk.

You’ll have to pay a replacement card fee for lost or damaged cards, but won’t be charged if your card was stolen and you can provide a crime reference number from the police.

Transferring to a new course

If you transfer to a new course with a different end-date, you’ll need to replace your card but you won’t be charged.

Withdrawing from a course

If you temporarily withdraw from your course, you can keep your student ID card, but you must inform the library membership services. When you return to Sussex you must get a replacement card which shows the new end date for your course. You will not be charged.

If you permanently withdraw from your course you must hand your student ID card into the Student Systems and Records Office.

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