Get online

Find out how to get on to the University’s wifi and set up the internet on your phone or computer.

Our wifi

The University’s wifi network, eduroam, is available in teaching spaces and residences on campus.

When you arrive on campus, connect to and you’ll be shown how to set up your phone, laptop or other device. See our guidance for setting up wifi when on campus.

You need your Sussex username and password to connect. You get this as part of Online Registration.

Tip: You can set up your device before you even arrive on campus. To do this visit

If you have problems getting online

Visit the IT Service Desk in the Shawcross building. It is open:

  • Welcome Weekend between 12 noon and 7pm
  • Monday to Friday between 8.30am and 7pm.

Don’t call the IT Service Desk for wifi help as staff will need to see your phone or laptop.

Places that use a different wifi network

The eduroam wifi network allows you to get online across most of campus. Notable exceptions are:

  • The Institute of Development Studies
  • University of Sussex Health Centre
  • Sussex Innovation Centre.

Using email 

Log on to webmail to access your University emails. You can check your emails at any time, from anywhere in the world. 

Online security

We have security measures to stop viruses and spam emails coming through on the campus network.

While we stop millions of spam emails every year, some still get through.

Universities are a target for cyber criminals and you may receive phishing emails. Phishing is when someone pretends to be a company or brand you recognise in order to get money or personal details from you.

Find out more about protecting yourself from phishing scams and staying safe online.

More help

Find out more about the IT services available at Sussex.

See more from When you arrive