Find out how to get on to the University’s wifi and set up the internet on your phone or computer.

Our wifi

The University’s wifi network, eduroam, is available in teaching spaces on campus.

You should set up your connection to eduroam before you arrive. See our guidance to set up your devices now, including a video of tips.

You need your Sussex username and password to connect. You get this as part of Online Registration.

Wifi in housing

To access wifi in your residences you need to connect to Wifinity.

Find out how to connect to Wifinity

Accessing software applications and tools

You need to use our single sign-on process to access applications such as Sussex Direct and the IT Services support portal.

To do this you need to sign in to Okta and set up Multi-factor Authentication (MFA). This will allow you to log in to systems quickly and safely with a single username and password. 

Read the full instructions for setting up Okta and MFA

If you have problems getting online

You can open a support ticket with the IT Service Desk if you cannot get on to our wifi network.

Places that use a different wifi network

The eduroam wifi network allows you to get online across most of campus. Notable exceptions are:

  • The Institute of Development Studies
  • University of Sussex Health Centre
  • Sussex Innovation Centre.

Using email

Log on to webmail to access your University emails. You can check your emails at any time, from anywhere in the world.

Online security

We have security measures to stop viruses and spam emails coming through on the campus network.

While we stop millions of spam emails every year, some still get through.

Universities are a target for cyber criminals and you may receive phishing emails. Phishing is when someone pretends to be a company or brand you recognise in order to get money or personal details from you.

See more about protecting yourself from phishing scams and staying safe online. and frauds and scams aimed at students.

More help

Find out more about the IT services available at Sussex.

See more from When you arrive