Find out about the Residential Life team, how they can support you and where to go if you have problems while living on campus.
On this page
- Residential Life
- Residential Life Connectors
- Residential Life events
- Conflict resolution
- Get 24-hour help
- Problems with University-managed accommodation
Residential Life
The Residential Life team are here to improve your university experience on campus: find out what we offer in this Instagram video from Residential Life. Our team can support your wellbeing while living in the residences by helping you to manage communal living issues, access appropriate support services and by offering a programme of social events to help you meet new people who also live on campus. You can contact Residential Life through My Sussex.
Residential Life Connectors
Residential Life Connectors (RLCs) are returning students who are trained to act as a first point of support for students living in university-managed accommodation. They can help with any issues that may arise in your accommodation on campus, including signposting and mediation with flatmates. You’ll meet the RLC assigned to your flat at the start of term in a kitchen meeting and they’ll be contactable for any queries or issues you might have throughout your stay with us.
Residential Life Events
Your RLCs run a variety of events throughout the year to help you settle into life on campus, meet new people and ensure you’re getting the most out of your university experience. Drop in to the Res Life Lounge where you can hang out with friends, meet new people and enjoy your evening in a relaxed social space. You can also join your RLCs every Saturday when they’ll be hosting a variety of popular events including sports, crafts, quizzes, film nights and more.
See the full events schedule and book your free tickets.
Conflict resolution
Should conflict arise in your accommodation, RLCs are trained to help you work through the issues as a group. They can offer practical advice, host mediation meetings with your flatmates or help you navigate the conflict independently. The RLCs offer an alternative to reporting issues formally, and focus on helping the group live peacefully alongside one another rather than implementing sanctions. If you or any of your flatmates need support with any issues that arise in your flat, please contact your RLC.
Get 24-hour help
You can always access help and support, any time of the day or night.
On campus
Support is available if you’re living in University-managed accommodation.
If you have an emergency, call University Security on 01273 873333. Security are first-aid trained and can contact the appropriate emergency services to guide them to your location.
You can also visit our 24-hour Residential Reception at Bramber House and speak to our security team. From 8am to 6pm, a member of our Residential Life team will also be available. They can help if you or someone else are in distress or having wellbeing problems.
Tip: Keep the University Security phone number 01273 873333 saved in your mobile contacts list, in case you need help.
Privately renting
If you have an emergency and are off campus, or live in privately-rented accommodation, call emergency services on 999.
Medical enquiries
Find out who to call if you have an out-of-hours medical enquiry.
Problems with University-managed accommodation
If there’s a problem with your building, such as a faulty light or broken door, speak to your porter or building manager.
If the issue occurs out of hours, see the porter at the 24-hour Residential Reception in Bramber House. See how to report a maintenance issue here.
If you have concerns around accommodation application and swaps, fees or other administrative issues you can speak to the Housing office.