If you have Covid-19 symptoms you must self-isolate and let us know using a simple form. All the details are available here.

Report a housing fault

Book a repair if you spot a problem or issue with your accommodation or your building.

Report wifi and network issues

If you need to report internet or network issues, call IT Support on 01273 678090 (extension 8090 from University phones). You can also email support@its.sussex.ac.uk.

Accommodation complaints

If you are unhappy with how we have handled a problem with your living situation, you can complain to us and, in some cases, apply for a rent rebate.

Find out more about our housing complaints procedure.

If you want to appeal a charge applied to your account, such as for cleaning or damage to the property, contact your Residence Building Manager.

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