Find out when your tuition fees need to be paid and how to make sure they are paid on time.
On this page
- Paying your fees
- Making payments safely
- Financial hardship
- What will happen if your tuition fees are not paid
- Frequently asked questions about overdue fees: January 2025
Paying your fees
The way you pay your tuition fees depends on how you’re funding your studies.
- If you’re a self-financing Undergraduate or Home Masters Taught student
If you are funding your studies yourself, you have two options:
- option 1: pay in full as part of online registration (this is the only option for fees of £300 or less). You pay tuition fees either by debit card, credit card or bank transfer through your Sussex Direct account. Find guidance on how to make payment through bank transfer using Convera (previously Western Union).
- option 2: pay in instalments in accordance with the Fee Liability Policy [PDF 171KB]. Your instalment plan is be set up during online registration, with payments coming directly from a nominated debit or credit card. Find guidance on how to make payment through bank transfer using Convera (previously Western Union).
- If you’re a self-financing, International Masters Taught student
If you're an International Masters student funding your studies yourself, you must pay 50% of the balance of your tuition fees (i.e your total fees minus your deposit) from 2 September 2024 to complete step 2 of registration. The second payment of 50% of your tuition fees must be paid by January 2025. This is mandatory for becoming a student. If you haven't already, please arrange to make this payment.
- Option 1: pay in full as part of online registration. You can pay your tuition fees either by debit card, credit card or bank transfer through your Sussex Direct account. Find guidance on how to make payment through bank transfer using Convera (previously Western Union).
- Option 2: You can pay in instalments in accordance with the Fee Liability Policy [PDF 171KB]. Your first instalment is a condition of online registration, with payments coming directly from a nominated debit or credit card. Your second instalment will be due in January 2025. Find guidance on how to make payment through bank transfer using Convera (previously Western Union).
Important: There may be a delay in us receiving international payments, so please leave enough time to send your payment before the deadline. We cannot allow registration until payment is received in our bank account.
- If you’re expecting a student loan from the Student Loans Company
If you are an undergraduate student and have applied for a tuition fee loan, the Student Loans Company will pay the University directly on your behalf.
The Student Loans Company will provide you with confirmation that you will receive a student loan, which you should send to Student Accounts at studentaccounts@sussex.ac.uk as soon as you receive it.
Important: If we do not receive your confirmation you will be considered a self-financing student (see below) and will be immediately responsible for your tuition fee payments.
- If you’re a US student receiving an American Student Loan and Federal Student Aid
If you are in receipt of an American Student Loan and Federal Student Aid the University will deduct your tuition fee payment from your loan.
- If your fees are being paid by a sponsor
If your fees are being paid by a sponsor, they must be paid in full at the beginning of each academic year.
You must email your tuition funding confirmation to sponsorletters@sussex.ac.uk as soon as possible to complete registration.
The University will only accept sponsors that pay us directly. Otherwise you need to set up your own instalment plan.
The University recognises the following institutions and organisations as official sponsors:
- UK Government, The British Council, Chevening, British Commonwealth
- overseas Governments and Embassies
- an employer (either UK-based or overseas)
- recognised international organisations or institutions (such as a council or university).
In all other cases, you will need to set up your instalment plan and pay the University directly.
If you want the University to invoice your sponsor for your tuition fees, you need to provide an award letter to sponsorletters@sussex.ac.uk that confirms your sponsor funding, before your first instalment as set out in the Fee Liability Policy [PDF 157KB]
Award letters must:
- be on headed paper of your sponsor organisation
- include your name, course, funding amount and funding duration
- specify your sponsor’s full contact details, including telephone number and email address.
Once we have received your award letter, we will update your student account to reflect your funding and issue an invoice to your sponsor. If we do not receive your award letter, the University will consider you to be a self-financing student.
If your sponsor does not pay, any outstanding amount will be transferred back to your student account and you will become liable for payment.
Making payments safely
When paying your fees, remember:
- always pay your own fees if you are self-financing – do not use a third-party agent
- never give your log-in details to a third-party
- only use University-approved payment routes through Sussex Direct.
If you are unsure about a payment, call Student Accounts on 0800 849 4979 or email studentaccounts@sussex.ac.uk.
Learn more about fraud and check the latest scams.
Financial hardship
If you are experiencing financial hardship, please contact our Student Support and financial support services for help, including to discuss your particular circumstances. Information about money and funding support is available on My Sussex and the Student Hub. This includes information around how you may be able to get some limited financial support through Hardship funding and short-term welfare loans.
Please do reach out to the University support services if you need help on this, or any other matter that may be affecting you.
What will happen if your tuition fees are not paid
If you don’t maintain regular payments in accordance with University terms and conditions, sanctions may be applied to your account. These are set out in the Student Debt Recovery Policy [PDF 102KB].
Students who do not pay their tuition fee instalments in full will have IT and Library services withdrawn, in line with the University’s policy on non-payment of tuition fees.
If this is affecting you, please pay your outstanding tuition fee instalment in full to have your IT and Library services reactivated. Make your payment using Convera. Please select credit or debit card, or UK bank transfer so that your payment reaches us within 1 working day. Overseas bank transfers should not be used because they can take up to 3 weeks to clear in the University’s bank account.
If you have no other payment options, or need to find out how much you owe, please email Finance.
Frequently asked questions about overdue fees
Guidance on dealing with outstanding fees, last updated January 2025.
- What do I do if I can’t afford to pay my tuition fees?
If you are unable to afford your fees you can get help to understand what options you have, for example taking a period of temporary withdrawal. We strongly advise you to act now to make an informed decision on your position.
Further liability for tuition fees will apply on Monday 27 January in accordance with our Fee Liability Policy.
If you are considering a period of temporary withdrawal while you resolve your financial difficulties, or are considering withdrawing permanently from your course, you can access information about what to do next via the Student Hub.
You can also access support via the Student Advice & Guidance team, who can help you consider your options and the impact of withdrawal on your funding, housing, personal life and your visa (if you have one). You can contact the team to ask for help via My Sussex or through the Student Centre in person (8.30am-5pm weekdays) or by calling 01273 876767 (10am-3pm weekdays) for guidance on your options and next steps.
- Will my IT and library services access be removed if I don’t pay my fees?
If you don’t pay your January tuition fee instalment, your IT and Library services access may be removed on or after Tuesday 4 February. We will write to the personal email address you registered with the University to advise you of this.
If you don’t pay for your University housing, but have paid your tuition fees, we will not remove your IT and Library services access but you will be at risk of receiving a notice to terminate your housing licence on or after Tuesday 11 February. You will need to leave University accommodation within 28 days.
- My account on Sussex Direct shows that I need to pay all of my remaining fees - is this correct? How do I find out how much I need to pay?
If you chose to pay your fees in three termly instalments but have missed your January payment, your account will now show the full amount of your fee debt. You can still defer your final payment until Tuesday 13 May if you wish. Please email Finance at creditcontrol@sussex.ac.uk to find out the amount you need to pay now.
- Can I pay over the phone, or directly to the University bank account?
No, we can't take your payment over the phone. We also can't accept payments directly to our bank account. Please follow the instructions on the letter you received from Finance, or email creditcontrol@sussex.ac.uk.
- Once I’ve settled my January payment in full, when is my next payment due?
Tuition fees being paid under the termly instalment plan will be due on Tuesday 13 May. University housing fees will also be due then.
- Can I speak to someone from the Finance team in person?
Yes, you can meet the Finance team in person in the Student Centre every Tuesday, but you need to pre-book your appointment. To book your time slot, email finance.appointments@sussex.ac.uk. You can also call 01273 673276, or freephone from UK landlines on 0800 849 4979. Phone lines are open on Mondays, Wednesdays and Fridays, from 10am-1pm and 2pm-4pm.
- If my IT account is removed when I have assessment submissions due, can I submit an exceptional circumstances claim?
No. The exceptional circumstances process is designed to be used in circumstances that are short term, arise unexpectedly or are beyond your control. The removal of IT and Library provision as a result of the non-payment of tuition fees does not meet these definitions and, as such, will not be accepted as grounds for an exceptional circumstances claim.
Claims for individual exceptional circumstances that are either unexpected or outside your control will be considered in the normal way.
- I think my debt is incorrect because the University has charged me the wrong fees
Fees are set according to your fee status. Your fee status will be assessed as part of your admission to Sussex based on what you declare in your application form. Your fee status is set out in your offer letter from the University.
Learn more about fee status and how you can appeal it.
- I have a question about the continuation fee I’ve been charged
A continuation fee is charged to any finalist undergraduate, or postgraduate, student who has not completed their course when they were expected to, and has either a deferred dissertation or resits that are usually taken in the next assessment period. This fee covers the additional costs associated with the deferral.
If you have a query about this charge, please email studentprogress@sussex.ac.uk.
- I have a problem with my application to Student Finance England / I’m waiting to hear back about my Student Finance England application / I haven’t applied for my Student Finance England funding – what should I do?
If you have a question or need some help with your Student Finance England application, you can find information on the Money & Funding section of the Student Hub. You can also get advice by visiting the Student Centre in person, emailing studentcentre@sussex.ac.uk or calling 01273 075700.
- I have a sponsor and they should have paid my fees
The University recognises the following institutions and organisations as official sponsors:
- UK Government, The British Council, Chevening, British Commonwealth
- Overseas Governments and Embassies
- An employer (either UK-based or overseas)
- Recognised international organisations or institutions (such as a council or university).
If you have an agreement from a sponsor in one of these categories, please email sponsorletters@sussex.ac.uk.
In all other cases, you will need to pay your instalment yourself. Please follow the instructions in the letters you received from Finance. You can also email Finance at creditcontrol@sussex.ac.uk for more information.
- I am a postgraduate student and I don’t agree with the fee I’m being charged / my fee waiver hasn’t been deducted from my account
Please email the Student Accounts Postgraduate team at studentaccountspgadmin@sussex.ac.uk.
- I don’t think my outstanding rental fee is correct.
Please email the Housing team at housing@sussex.ac.uk.
- Can I stay in University accommodation if I withdraw from my course?
If you withdraw from your course, you must leave your University accommodation. You will be charged a 28 day notice period from the date you hand back your key.
- Where can I get help working out who to speak to?
The quickest way to get information is to visit the Student Hub website, which provides focused information on a range of support topics including fees and student finance.
You can visit the Student Centre Welcome Desk to talk in person to one of the Welcome Desk staff, from 8.30am to 5pm, Monday-Friday, or call 01273 075700 from 10am-4pm, Monday-Friday. You can also email the Student Centre at studentcentre@sussex.ac.uk with your enquiry.
The team will be able to help direct you to the appropriate team or service, including Finance staff. They can't provide advice on the amount of your debt; exceptional changes to your fee due date; whether your payment has been received; or make interventions on your behalf.
- Where can I get wellbeing support?
We understand that this may feel concerning. For additional support for your wellbeing please visit the Student Centre from 8.30am to 5pm, Monday-Friday, or call 01273 075700 from 10am-4pm, Monday-Friday. You can also email the Student Centre team at studentcentre@sussex.ac.uk.
If you are in crisis, more resources are available:
- If you are resident on campus call Security on 01273 873333 to contact the 24-hr Residential Support team
- Emergency services: (on campus) Security on 01273 873333 or (off campus) 999
- Brighton & Hove Mental Health Rapid Response Service (MHRRS): 0300 304 0078 (Open 24/7)
- NHS 111 Medical Support & Advice: 111
- Samaritans national phone number, free from any phone: 116 123.