If you have Covid-19 symptoms you must self-isolate and let us know using a simple form. All the details are available here.

Self-isolation and quarantine

Check what to do if you have Covid-19 symptoms and need to self-isolate. Also check our quarantine support after travelling.

Contents

See:


What to do if you have symptoms

If you have the symptoms of Covid-19 (high temperature, new continuous cough or loss or change to your sense of smell or taste), follow this protocol:

  1. If you or another student in your accommodation have one or more symptoms, book a test to check if you have Coronavirus as soon as possible. You can also call freephone number 119 for this.
  2. Report Covid-19 symptoms using this form to let us know.
  3. If you are already in self-isolation, stay in your room and follow government self-isolation instructions until you get your test result.
  4. If you’re not already self-isolating, stay in your room and alert your flatmates by phone/text etc. Ask them to remain or return to your flat immediately; you will all need to self-isolate for 10 days or until you get a negative test result. See our self-isolation guide timeline diagram [PDF 179KB].
  5. If your symptoms worsen, or you feel you can’t manage at home, visit 111.nhs.uk/covid-19 or call freephone number 111 if you don’t have internet access.
  6. In the unlikely event you are sent an ambulance, and you live on campus, call our Security team on 01273 873333 so they can guide the ambulance to you.
  7. If you or someone else in your accommodation is in severe medical distress, call 999 immediately and ask for an ambulance. If you live on campus, call our Security team on 01273 873333 so they can guide the ambulance to you.

Self-isolation guidance

Self-isolation is when you do not leave your home because you have or might have Coronavirus (Covid-19). This helps stop the virus spreading to other people.

Important: If you don’t self-isolate for 10 days, you could face a fine of £10,000.

When to self-isolate

You must self-isolate immediately if you:

Living with housemates? Check our self-isolation timeline diagram [PDF 179KB].

Staying in your accommodation

You can only leave your accommodation in limited circumstances. These include where:

  • you need urgent medical assistance (or where your doctor has advised you to get medical assistance)
  • you need access to basic necessities like food and medicines, but only in exceptional circumstances such as where you cannot arrange for these to be delivered
  • you need to deliver a test to a priority post box
  • there is a fire or other emergency – you should continue your isolation as soon as it is safe to return to your accommodation.

If you have a visa, do not leave to collect your BRP or any other documents. We will send them to you.

Food and shopping

If you’re a current student self-isolating away from your usual support networks, at the student address you’d normally occupy during term time, you may be eligible for an allowance to help with food and other essentials.

You could be self-isolating because you have symptoms, have tested positive for coronavirus or have been in contact with someone who has.

The allowance for a 10-day isolation period is:

  • £36 if you’re living on campus
  • £60 if you’re isolating off campus (either in University-managed or privately rented accommodation) at the student address you’d normally occupy during term time.

It’s higher for those living off campus because on-campus students get other services.

See “Receiving the allowance” information below.

For supermarket deliveries:

  • Asda accepts credit and debit cards connected to a UK address and PayPal
  • Tesco accepts credit and debit cards connected to a UK address and PayPal
  • Morrisons accepts all major credit cards, UK debit cards and PayPal
  • Sainsbury’s accepts all major credit cards and UK debit cards
  • Ocado accepts all major credit cards, UK debit cards and PayPal
  • Waitrose accepts credit and debit cards connected to a UK address and Apple pay.

Plan ahead and book your delivery a few days in advance.

If you’re on campus, supermarkets will deliver right up to the front door of your flats and our porters will deliver post.

Also check:

Additional on-campus services

If you’re a current student self-isolating on campus, you get:

  • an optional subsidised meal plan costing £10 a day that you can order to your residence
  • weekly laundry service: you will be provided with a dissolvable laundry bag, which will be returned to you with clean and dry clothes and bedding. Contact your reception to arrange a laundry collection
  • cleaning products to keep your accommodation hygienic, including disinfectant spray, disposable gloves, bin bags, disposable cloths and toilet rolls.

You must report symptoms using our form and begin your period of self-isolation. Through using the form, our Residential Life Team can then contact you directly and provide more information.

If you live with someone who has tested positive for Covid-19 and we have asked you to self-isolate, or you have been told to self-isolate through the NHS app, you will also qualify for this support.

Additional services if you have Covid-19

If you are a current student and have tested positive for Covid-19, we want to ensure you have a hot meal delivered to you each day. A nourishing meal helps with a fast recovery.

If you are living:

  • on campus, a free meal will be delivered to you each day. You will be able to re-heat the meal when you are ready to eat
  • off campus (either in University-managed or privately rented accommodation) at the student address you’d normally occupy during term time, you get an additional payment of £5 a day towards a hot meal.

If you have tested positive for Covid-19, let us know using the online form. If you are living on campus, we will then be able to arrange for your free meal as well as other elements of the support package you need.

Receiving the allowance

We will arrange for payments to be paid into your bank account. Register up-to-date bank account details and term-time adresses in Sussex Direct.

If you do not have a UK bank account, send details of your bank account to FinanceServiceDesk@sussex.ac.uk.

If we do not have your bank account details, we will credit your student account.

Allow up to two weeks for credit to be applied, plus an extra day if your bank details were not up-to-date in Sussex Direct. You may receive your payment as one transaction or instalments and you may need to use existing funds in the meantime.

Staying in touch

If you are in University-managed accommodation, we will contact you within three days of your arrival as long as you’ve provided us with your phone number on the reporting form.

Email reslife.covid@sussex.ac.uk as soon as possible if you miss our call.

If you have any queries, email your telephone number to reslife.covid@sussex.ac.uk and we can call you back.

Things to do

Our programme of online events will keep you in contact with fellow students and help keep you entertained or learning something new during your self-isolation.

  • General house rules

    If you are living with us, we have general house rules for self-isolation to help reduce coronavirus transmission. They’re also useful if you are self-isolating in private accommodation. They are:

    • maintain a minimum of two metres from others in your residence at all times
    • avoid shared spaces as much as possible
    • wash your hands as often as possible during the day for 20 seconds using soap and water – and use hand sanitiser in between washes
    • always cough and sneeze into a tissue – then throw the tissue away and wash your hands
    • wear a face covering in communal areas at all times
    • do not enter the bedroom of any other person in your flat
    • arrange for food and medication to be delivered – do not go out to buy these items
    • do not allow anyone delivering items to enter your flat – ask them to leave them outside
    • do not allow visits from friends and family – use your phone and social media to keep in touch
    • place all bagged and tied-up rubbish outside your flats. (If you live in Park Village, Brighthelm or East Slope Town House residences, place bags inside by the front door between 10am and 11am on Monday and Friday. Tell your Porter if not collected by 2pm that day.)

    Follow these kitchen rules:

    • avoid using kitchen areas unless necessary – prepare your food and leave the kitchen area immediately
    • only one person in the kitchen area at a time – if others are using the kitchen, wait for them to finish and return to their room before entering the kitchen
    • wipe down all kitchen surfaces and equipment (toasters, kettles, fridge, and freezer) with anti-bacterial wipes before and after use
    • wash and dry all pots, pans, plates, cups, bowls, cutlery and utensils immediately after use and take them back to your room
    • do not leave any items in the sink, on kitchen surfaces or in kitchen cupboards or drawers
    • wear a face covering in all areas of your residence outside of your room
    • wash or sanitise hands before entering communal areas
    • do not eat any meals in the kitchen, dining or living area – take all food once prepared back to your room
    • use your own cleaning equipment (sponges, dishcloths, tea towels) at all times and take them back to your room after use.

    If you share a bathroom, follow these rules:

    • wipe down all surfaces with anti-bacterial wipes before and after each use
    • use your own towels, face cloths and toilet roll and return them to your room after use (do not leave them in the bathroom)
    • only one person in bathroom areas at a time. If others are using the bathroom, wait for them to finish and return to their room before entering the bathroom.

    See more about living with us.


Quarantining after arriving from abroad

We’re supporting international students arriving in the UK from red and amber list countries in September 2021 with a Quarantine Support Package.

We’ve put together this Covid-19 Quarantine Support Package for those students travelling from red list countries (as identified by the UK Government on 30 June 2021) [PDF 58KB] or amber list countries to help you through the quarantine you must undertake on arrival in the UK. This package will support you financially and help ensure that you start Welcome Week out of quarantine.

Red list countries

If you are travelling from or through a red list country (as identified by the UK Government on 30 June 2021) [PDF 58KB], you will need to quarantine for 10 days.

The Covid-19 Quarantine Support Package for students from red list countries, as identified by the UK Government on 30 June 2021 [PDF 58KB], will fund up to £1,750 towards the cost of quarantine. Provided you meet the criteria and satisfy our terms and conditions, the University will provide a tuition fee refund after you arrive at Sussex in the second term to reimburse you for the costs of quarantining.

To be eligible you must:

Arriving by 10 September means you can finish your 10 day quarantine in time for the start of Welcome Week and University teaching.

If you are not able to arrive on or before 10 September, providing you are eligible and you can arrive between 11 September and 18 September 2021, we will reimburse 50% of your quarantine period in a UK government-approved quarantine hotel.

If you’ve applied for University managed accommodation, you will be able to move into your allocated residence after you have completed quarantine and you’ll be charged rent for your Sussex accommodation from the day you check in or from 18 September (whichever is earliest).

Read the terms and conditions for more details [PDF 155KB] on eligibility, including how we will reimburse students who have their fees paid by sponsors.

Amber list countries

If you are travelling from or through an amber list country, you will need to quarantine for 10 days.

If you have been allocated University-managed accommodation, we will accommodate you for free during your isolation as long as you arrive between 23 August and 10 September 2021 and adhere to the terms of your quarantine.

Before you travel to the UK you must:

  • take a Covid-19 test in your own country
  • book and pay for day 2 and day 8 Covid-19 tests – to be taken after arrival in England
  • complete a passenger locator form.

Read more about quarantine and taking Covid-19 tests on the UK Government website.

Those from amber list countries in quarantine will be eligible for an isolation payment (£36 for University-managed accommodation and £60 in privately-managed accommodation).

To receive this support, you must report your travel isolation to the University.

Staying in touch

If you are in University-managed accommodation, we will contact you within three days of your arrival as long as you’ve provided us with your phone number on the reporting form.

Email reslife.covid@sussex.ac.uk as soon as possible if you miss our call.

If you have any queries, email your telephone number to reslife.covid@sussex.ac.uk and we can call you back.

Essentials

You can buy kitchen packs containing cutlery and cooking utensils to be delivered to you.

Bedding packs, ordered in advance, can also be placed in your room for when you arrive (if you live on-campus). The cost (£38) is added to your student account. A pack includes a sheet, duvet and cover, pillow and case. You can also ask your building manager for one on arrival. Pre-paid bedding packs will not be in your room when you arrive, but you can collect them at the same time as collecting your keys.

You should register with a UK doctor when you arrive. See more health information for international students.

If you have a visa, see how to get your Biometric Residence Permit.

If you want to set up a bank account while you self-isolate, our recommended options are:

  • Monzo – the quickest to set up and you will receive your bank card within five working days. You can use PayPal to transfer money from your international account to Monzo.
  • Santander – this may take longer to set up and receive your bank card.

See more UK bank account options for international students.

Food

For supermarket deliveries:

  • Asda accepts credit and debit cards connected to a UK address and PayPal
  • Tesco accepts credit and debit cards connected to a UK address and PayPal
  • Morrisons accepts all major credit cards, UK debit cards and PayPal
  • Sainsbury’s accepts all major credit cards and UK debit cards
  • Ocado accepts all major credit cards, UK debit cards and PayPal
  • Waitrose accepts credit and debit cards connected to a UK address and Apple pay.

We’re in contact with local supermarkets and they know students need to self-isolate. We will work with them to address any issues with delivery slots. It’s best to plan ahead and book your delivery a few days in advance.

If you’re on campus, supermarkets will deliver right up to the front door of your flats and our porters will deliver post.

Also check local independent companies delivering food during self-isolation.

Other takeaway options include Just Eat, which accepts PayPal.

On campus, there is also Falmer Bar run by the Students’ Union and The Pizza Station (next to Falmer Station – call 07595 465139 or 01273 983988 for delivery and pay over the phone).

If you’re self-isolating on campus, you can also get an optional subsidised meal plan costing £10 a day that you can order to your residence.