Why we might not be able to house you

See the reasons why we might have to refuse someone University-managed housing.

Why can’t we house you?

With more than 5,500 residents, we are keen to promote harmonious living as set out in our application and allocation procedure.

Sometimes, we may need to consider proposals from colleagues across the University to not accommodate a particular student for reasons that are considered on a case-by-case basis.

Such proposals are considered seriously and in the context of the terms and conditions in the residences licence to occupy (sometimes referred to as tenancy agreement) and the University’s regulations.

All residents agree to the terms and conditions of their licence to occupy in advance of collecting keys and moving into the residences as part of the online housing application.

There are six overarching areas in which an applicant or student could be refused housing in University residences.

These are:

  • evidenced discipline breach in residences
  • license/tenancy issues (for example, breach of student responsibilities under license/tenancy such as failure to pay rent, damage etc)
  • broader welfare issues in the non-residential campus community
  • private sector housing issues (for example, students living in the local community issued with a noise abatement order legally, linking to established disciplinary procedures in place)
  • ‘pending’ on-going disciplinary investigation (resulting in a suspension of housing application until resolved)
  • there are relevant unspent criminal conviction(s) which mean the individual is not appropriate to live in University-managed accommodation, in accordance with the housing policy on criminal convictions.

This applies to term time residences only. In the summer, visitors are not issued with the usual term-time license to occupy, as instead rooms are bookable on a week-by-week short stay basis.

If you have been refused accommodation and would like to appeal, refer to the University’s official complaints procedure so your case can be examined by a third party.

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