See what to do if something is wrong on your visa or biometric residence permit.
If there’s a mistake on your BRP
Your biometric residence permit (BRP) is a card issued by the Home Office which shows your immigration permission. It holds biographic details (name, date and place of birth) and biometric information (facial image and fingerprints).
If you notice that something is incorrect, you must report errors to UK Visas and Immigration (UKVI) within 10 days of collecting your BRP.
UKVI is very strict with this time frame. If more than 10 days have passed since you collected your BRP, email firstname.lastname@example.org.
If UKVI agrees to correct your BRP it will immediately cancel your current BRP. You will not be able to travel until you receive your new BRP.
If you have already left the UK, email email@example.com urgently.
Any errors not reported to UKVI within 10 days may cause problems with working or taking resits.
Getting help with your BRP
If you need advice with your BRP email firstname.lastname@example.org.