Who do we give advice to?
The International Advice team offers free, confidential, impartial immigration advice to:
- University of Sussex offer holders, and, if applicable, their dependants
- Current University of Sussex students, and, if applicable, their dependants
- University of Sussex graduates transitioning to the Graduate Route, and if applicable, their dependants.
Who regulates us?
The University is permitted to offer immigration advice under the regulation of the Office of Immigration Services Commissioner (OISC). We also advise in accordance with the UK Council for International Student Affairs’ (UKCISA) Code of Ethics.
The OISC may inspect the service and examine client files.
Full details of our service are set out in our Terms and Conditions of Service.
All advice is confidential and we will process your personal data in line with the University’s Data Protection Policy. However, we are obliged to notify UK Visas and Immigration (UKVI) about certain issues under the terms of the sponsor license the University operates under, including reporting breaches of Student visa conditions. You can find further information about this on our Visas and immigration page.
Our service
The International Advice team:
- Offers advice, in good faith, based on the information you give at the time
- Endeavours to ensure that our advice is accurate but it is subject to change, as immigration regulations and procedures are subject to change, often at short notice
- Cannot accept responsibility for any errors or omissions, or consequences arising from the use of our advice nor for decisions made by the Home Office or other agencies regarding immigration applications
- May decide it is in your best interest to contact an organisation such as the Home Office or the UK Council for International Student Affairs for further advice or guidance about your case, as permitted under the Privacy Notice. We will advise you of this whenever possible, however, on occasion, this may not be practical (for example if there is a tight time frame and your visa expires on the same day that you contact us). Therefore we would generally assume that by coming to us, you are allowing us to resolve your queries in the best way we can
- Provides free advice, but any costs associated with a visa application form must be met by you.
By using our service, you confirm:
- That you have read, understood and accepted this online Client Care Letter
- That you are accepting the conditions of service of the Student Immigration & Compliance team
- That you will regularly check your University of Sussex emails
- You will not take immigration advice from any other staff member or student
- You will inform us immediately if you change your contact details or if there is a change in your circumstances, for example a change to your course, family, or financial situation, while we are advising you.