Get help if you, or someone you know, has experienced a physical assault, hate crime, hate incident or discrimination.

Urgent help

The University is committed to providing a safe, inclusive and respectful environment for every member of our community. If you have just experienced an assault, hate incident or crime, feel you are at risk, think that others may be at risk, or need urgent medical attention find out how to get help or call the emergency services on 999

If you don’t believe the physical assault or hate crime is an emergency, you can seek non-emergency help.

Hate incidents

Hate incidents are defined as any non-crime perceived by the victim or any other person, as being motivated by prejudice or hate.

Find out how to get help if you experience a hate incident.

Hate crimes

A hate crime is defined as any criminal offence which is perceived by the victim, or any other person, to be motivated by hostility or prejudice. 

Find out how to get help if you experience a hate crime


Discrimination means treating you unfairly because of a particular characteristic you have.

Find out more about the nine protected characteristics under the equality act 2010.

Experiencing hate crime and discrimination can be frightening and traumatic. In the longer term it can have negative effects on your mental and physical health.


Some people can experience harassment because of certain protected characteristics

Getting help from the University

To disclose an incident to the University and receive support use our Report and Support tool. This does not trigger a ‘formal’ report to the University, but it is the best way to seek expert advice and support.

If you decide against contacting the police, live in University-managed accommodation and need help at night or over the weekend, find out who to contact at the University.

Use report and support

Restore Respect

Restore Respect is a restorative programme that offers support to anyone who has been involved in an incident on campus that is perceived to be motivated by identity-based prejudice.

Students can report incidents (sometimes referred to as “hate crimes” or “hate incidents”) into Restore Respect and will receive information about the different dialogical ways to address harms that have been caused. 

Restore Respect is entirely voluntary and anyone who reports in can choose to engage as much or as little as they want.

Restore Respect is a separate programme to the University’s formal disciplinary process. Students who wish to make a formal complaint will be given information on how to do this.

Local and national help and support 

There are organisations and charities that can help if you have experience a hate crime, incident or discrimination.

See the help and support available.

See more from Getting help