Your studies: support from the Library
While the library building is closed we are currently offering a remote library service. We’ve introduced new digital services and updated the library website in order to support you as effectively as possible while social distancing continues. Where we would normally offer tours of the library building, we’ve instead created this short video tour of the library website to show you how to get the most out of our online services.
At the top of the library homepage you’ll find a link to our new Library FAQs. These are based upon the questions that you’ve been asking us and will provide a guide to navigating the library and its resources. It’s a great place to start if you have any questions.
We’ve also been working to make the library support services as useful as possible over this period. For example you can book a 1-2-1 remote training session with a member of library staff using Zoom or use the SensusAccess service to convert files into a format that are more accessible to you (or just a bit easier to digest – for example changing a pdf to an mp3 to create your own audio book). We’ve made a video to show you how to reformat files in this way.
If you have any questions you’ll find our instant messaging service at the bottom of the library homepage and we’ve added it to many more pages across the site. We’ve extended the hours so that you’ll now be able to chat with a member of library staff 8.30am to 6pm, Monday to Friday. You can contact us via email with any detailed enquiries you might have and follow us on social media to keep up to date with news, upcoming training and other things that we think might be of interest.
Please keep in touch, take care and let the library team know if there’s anything we can do to help you.