We’re always looking to improve our website and want to hear what you think.
Shape our website
We want to put our website’s users at the centre of our decision-making.
For students, that means bringing all the information and links you need into one place – the Student Hub.
We want to know what you think. Your feedback will continue to help shape our work.
Please email dcm@sussex.ac.uk with your thoughts, including a link to the particular page that prompted your feedback.
Making guidance easier to find – what we’ve done so far
The first section of the Student Hub, New students, was launched in August 2018. Since then we have made several changes based on feedback from Sussex students.
After the first round of feedback, we:
- restyled the popular links to make them stand out more, and added links to the Schools and the Students’ Union
- added a border-top colour to the main navigation blocks on the homepage to make them easier to scan
- reduced the number of red links on the page
- put in a search bar.
Then, in response to a student survey that expressed a desire for a greater sense of community, we collated services and schemes to create Your university experience.
In 2019, we continued to test the Hub with current Sussex students, and we ended up:
- taking bullet points off the navigation blocks and creating a second tier of pages, including Your studies
- adjusting the background and block colours so they’re easier on the eye
- moving News and Events into the Student Hub template for consistency and setting up Flint
You also told us the homepage looked very wordy, so we introduced some images to blocks that link to key sections of the Student Hub.
We also brought these areas into the Hub:
In 2020, we published updated guidance on Complaints and appeals.
Then the Covid-19 pandemic happened. We listened to your questions and concerns to produce our Coronavirus guidance.
In 2021, while continuing to respond to the pandemic, we:
- added chat functionality to some Student Hub pages
- updated policies
- started planning for a new Student Centre
- moved Money and funding and Attendance content into the Student Hub.
In 2022, we moved the following information into the Student Hub:
We also added new navigation to the top of the Student Hub, allowing users to find everything they need from any page.
In 2023, we:
- adjusted the background colours, following feedback that the website looked too bright
- tested elements to present information in clearer ways, such as a step by step component.
In 2024, we:
- updated Flint magazine content to move it into a dynamic blog format, and renamed it Experience Sussex!
- amended our attendance guidance, to reflect new policies.
Going forwards, we plan to move more faculty-based information into the Student Hub, where appropriate.
As part of the New Web Estate project, we will be evaluating what else needs bringing into the Student Hub, so that we continue meeting the needs of students using our website.